Contacts

Contact Us

At Woo Casino, we value your feedback and are committed to providing you with exceptional support. Should you have any inquiries or require assistance, please do not hesitate to reach out to us using any of the channels outlined below.

Email Support

You can contact our support team via email at [email protected]. We aim to respond to all email inquiries within 24 hours.

Phone Support

For immediate assistance, feel free to call us at (02) 8743 2675. Our phone lines are open during our working hours, as specified below.

Working Hours

Our support team is available at the following times:

• Monday to Friday: 9:00 AM – 10:00 PM AEST
• Saturday and Sunday: 10:00 AM – 8:00 PM AEST

Support Channels

In addition to email and phone support, you may also request a callback:

• To request a callback, please send us an email at [email protected] with your preferred time and contact number.

Map Directions

To visit us in person, our address is:

You can find us on the map by following this link.

Live Chat

Please note that while we do not currently offer live chat, our support team is readily available through the methods mentioned above.

Escalation Procedure

If you feel that your issue has not been resolved satisfactorily, please contact our support manager via email at [email protected] and we will ensure that your concerns are addressed promptly.

Geographical Service Area

Woo Casino operates under the regulations of the Australian gaming authority, ensuring a fair and secure gaming environment for all players within Australia. We hold a valid casino license.

We only review Woo Casino and are not its official representative.